Simple by Design
How CivicPulse Works
From spotting a problem to seeing it fixed — four simple steps that put the power in your hands.
01
👀
Spot the Problem
You notice a civic issue on your daily commute, walk, or in your neighbourhood — a pothole, broken light, garbage dump, or flooded road.
02
📱
Report in 60 Seconds
Open CivicPulse, drop a pin on the map, take a photo, pick a category, and submit. No account required. Works on any device.
03
🔄
We Route It
CivicPulse checks for duplicates using AI, then automatically forwards the report to the correct municipal department in your ward.
04
✅
Track Until Fixed
Follow your issue through every stage. Get notified by SMS or email when it's acknowledged, worked on, and finally resolved.
FAQ
Frequently Asked Questions
Ready to make a difference?
Join 18,400+ citizens who've already reported issues and helped fix their communities.